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HSPD-12 / PIV Card Support Specialist
| Location | Washington, DC (On-site — USAGM Headquarters) |
| Employment Type | Full-Time |
| Openings | 2 |
| Clearance | Must be a U.S. Citizen, able to obtain and maintain federal national security/suitability eligibility (Public Trust anticipated; exact level determined by the sponsoring agency) |
| Contingency | This position is contingent upon contract award to Bailey Information Technology, LLC |
About the Role
Bailey Information Technology (BIT) is seeking HSPD-12 / PIV Card Support Specialists to manage credential issuance for a federal agency's Office of Security in Washington, DC. You'll own the full PIV/PIV-I card lifecycle — from identity proofing and enrollment through production, issuance, and eventual destruction — using the agency's identity management system. This is a strong fit for someone with hands-on credentialing experience who thrives on process and accuracy.What You'll Do
- Review documentation to confirm eligibility for PIV/PIV-I credential issuance.
- Perform identity proofing and applicant enrollment.
- Produce federally compliant PIV/PIV-I cards using the agency's identity management system (IDMS).
- Document all credentialing actions accurately in the IDMS and related systems.
- Manage the full credential lifecycle, including reissuance, revocation, and destruction.
- Identify and resolve incomplete or inaccurate credentialing submissions.
What You Bring
- U.S. Citizenship and the ability to obtain and maintain federal national security/suitability eligibility.
- High school diploma or GED (minimum).
- Demonstrated experience issuing HSPD-12 compliant PIV cards, including identity proofing/enrollment and lifecycle management.
- Ability to learn and become proficient with an agency-specific identity management system.
- High degree of accuracy, organization, and confidentiality when handling sensitive information.
Nice to Have
- Direct experience with a federal agency identity management system.
- FIPS 201 / PIV issuance training or certification.