Lead Call Center Operator – Key Personnel (4 Positions)
NIH CIT Emergency Call Center | Bethesda, MD
Support high-priority emergency communications operations.
Responsibilities:
- Handle escalations
- Support supervisors
- Mentor staff
Requirements:
- 3–5+ years experience
- Emergency ops preferred
Location: On-site Bethesda, MD
Clearance: Tier 2 Public Trust
Schedule: 24/7 shifts