Job Title: Program Manager Location: Washington, DC Contract Type: Full- Time Clearance Required to apply: Public Trust “Must hold an active Public Trust clearance to apply”
Position Overview: Bailey Information Technology, LLC is seeking a highly organized and professional ProgramManager to serve as the single point of contact responsible for overseeing the day-to-day activities of the Contract in support of the Universal Service Administrative Company (USAC). The Program Manager will play a critical role in managing communications, coordinating contractor performance, and ensuring contractual compliance in a multi-vendor environment supporting various Information Technology and administrative disciplines. Key Responsibilities:
Serve as the single point of contact (POC) for all contract-related activities.
Manage daily operations, deliverables, and performance tracking of all contractor personnel assigned under the contract.
Act as the liaison between the Contractor and USAC’s Contract Administration Specialist.
Maintain strict communication protocol:
Communicate directly with USAC managers only via email and only regarding contractor performance.
All other communications (e.g., open positions, upcoming or backfill positions, bill rates, contract extensions) must be directed exclusively to the USAC Contract Administration Specialist.
Coordinate onboarding, offboarding, and replacements for contractor personnel as needed.
Ensure contractor support meets the on-demand human capital supplementation requirements of USAC, spanning a variety of IT and administrative roles.
Track contract compliance, deliverable timelines, and resolve any contractor-related issues promptly.
Provide regular reports and updates to the USAC Contract Administration Specialist regarding contract status and personnel performance.
Qualifications:
Proven experience in contract or vendor management, preferably within a federal or government contracting environment.
Strong organizational, coordination, and communication skills.
Knowledge of Information Technology staffing and administrative support functions is preferred.
Ability to manage multiple priorities across various technical and functional disciplines.
High attention to detail and commitment to maintaining confidentiality and professionalism in all communications.
Preferred Skills:
Experience supporting USAC or other Federal agencies.
Familiarity with federal contracting regulations and protocols.
Proficiency in Microsoft Office Suite and project management tools.
Work Environment:
Weekly, Monthly and Quarterly on-site visits required and as needed.
Regular email correspondence and virtual meetings are expected.