TRAINING MANAGER / DEPUTY PROGRAM MANAGER
SECURITY CLEARANCE REQUIRED: Top Secret
Location: Washington Metropolitan Area
EDUCATION/EXPERIENCE REQUIRED:
• Bachelor’s Degree (PMP preferred); and
• One (1) year as a manager or deputy manager of a team on a federal or commercial
contract of similar size and scope; and
• Four (4) years of experience coordinating training activities
• Demonstrated experience in Federal Government contract management
• Ability to prepare management, business, technical, and personnel reports, reviews, and
documents for internal and external use
• Excellent oral and written communication skills
• Superior organizational skills and work ethic
• Ability to interpret and apply regulatory material
• Experience in the field of expertise required by this contract
Preferred:
Experience in coordinating, designing, delivering, maintaining, and evaluating training programs
Experience identifying and implementing telework/hybrid work environment best practices for direct hire and contract managers and employees.
ANTICIPATED DUTIES/TASKS:
The Deputy Program Manager (DPM) shall support VO under the general guidance of VO/DO and the Contract Program Manager. The DPM will serve as acting Program Manager in the absence of the PM. The DPM will perform a wide range of activities involved in carrying out VO/DO’s responsibilities.
The DPM supports the training of all employees of the Visa Office, including civil service, foreign service, contract (including on contracts other than this contract), and other personnel.
The DPM will also be VO’s subject matter expert for both direct hire and contractor telework policies and best practices.
The DPM’s duties shall include, but not be limited to, the following:
• Coordinate and present training to DOS personnel and contractor staff and maintain and
make available all training materials;
• Maintain a current collection of internal and external training resources. Prepare training
reports and individual training records;
• Coordinate, reserve, and evaluate external training programs and/or conferences;
• Conduct training needs assessments and respond to training requests identified by
managers. Determine staff skill levels and training needs using various methods which
may include but are not limited to: review of quality assurance data, needs assessment
surveys, participant course evaluations, employee feedback, and management feedback;
• Develop a mechanism to track employee training needs by individuals.
• Prepare and create audio visual materials, manuals, handbooks, job aids, and other
training materials as needed;
• Identify and organize speakers or presenters from within and outside of VO, as necessary.
• Analyze participation response, develop findings, and make recommendations;
• Coordinate and develop training packages;
• Provide updates and refresher training as program, regulatory or policy changes are
implemented;
• In coordination with VO/DO, respond to requests for VO subject matter expert speakers
for courses at the Foreign Service Institute or other locations;
• Consult with CA/EX/HRD on training as necessary or when required by VO/DO;
• Onboard all PSS contract staff into VO in a smooth and orderly process;
• Assist with new hire orientation and onboarding for Government and other contract
employees;
• Provide training and best practices for telework to both direct hire and contract managers
and employees;
• Coordinate telework agreements, remote systems access, and other administrative tasks
that support telework for direct hire and contract staff; and
• Draft, edit, and clear all products in appropriate formats to include but not limited to
documents, regulations, briefing papers, and correspondence.