Process Improvement Engineer
Location: Springfield, VA
Security Clearance required: TS/SCI
Overall Assignment Description
Advises, assists, leads, manages, works and/or supports CIO-T and CIO-TES’s Business Operations, development, review, coordination, adjudication, promulgation, communication of measurable business processes; SME development, coordination and maintenance of all assigned cybersecurity related process and procedures; SME development, coordination and maintenance of all process diagrams, SOPs, Checklists, etc.
Duties include:
• Support NGA CIO-TES’ Business Operations.
• Lead, manage, work and support business process development, review, coordination, adjudication, promulgation, communication, and compliance.
• Conduct independent verification and validation and support to internal offices to ensure CIO-TES’ processes are clear, fact-based, accurate, outcome-driven, consistent with external guidance, and reflective of NGA strategic planning.
• Support development/implementation of Policy Business Process Improvements.
• Support development, tracking and reporting of Business Process Analytics.
• Support development, tracking and reporting of metrics and Business Process Performance Measures.
• Support official records management for process documentation in accordance with NGA policies.
Required Skills and Experience:
• Must have a bachelor’s degree and 11-14 years equivalent experience in Business Management or System Engineering.
• Demonstrated experience, skill and expertise leading, managing and working business process development, including but not limited to diagrams, checklists, SOPs, manuals, and handbooks.
• Demonstrated extensive knowledge of, and in-depth experience, skill and expertise leading, managing and working IT and specifically Cybersecurity business processes.
• Experienced in the use of MS Visio to develop visual representation of procedures and processes.
• Demonstrated experience in the use of MS Word to properly document checklists, procedures, processes, SOPs, etc.